Refund and Cancellation Policy

Last updated October 8, 2026

Cancel anytime

You can cancel your Sound Wood subscription at any time in the app: open Account → Manage subscription and choose Cancel. There are no cancellation fees. You keep Unlimited until the end of the month or year you've already paid for, and you won't be charged again.

Refunds

Payments are not refunded for partial months or years, or for time you didn't use after cancelling. We will refund you in full if:

• you were charged by mistake, for example twice for the same period, or after you had cancelled; or
• a problem on our side kept you from using Sound Wood and we couldn't fix it.

If a yearly plan renews and you didn't mean to keep it, email us within 7 days of the renewal and we'll refund that renewal.

After cancelling

When a subscription ends, your account goes back to the free plan. All your saved trees stay in your account and you can still open them. To add new trees beyond the free limit of 3, subscribe again.

How to ask for a refund

Email info@mobiletreespa.com from the address on your account, or use Account → Help → Contact support in the app. We reply within 2 business days. Approved refunds go back to the original payment method and usually show up within 5 to 10 business days.